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Mostrando entradas de mayo, 2013
El vide o que les prometí que Pepe platico durante su exposición.
Chapter 16: Implementation, Chapter 17: The elements of engagement, Chapter 19: The Heart of the Matter. The last one...Finally!  *Our mistake is treating implementation as a fundamentally rational process. We believe that logical, step by step problem solving can bring the fulfillment or our plans.  *What we have undervalued is the power of engagement and dialogue.  *Eight practical ways for engaging people: -Open with Transparent Purpose and a Level Plsying field -Renegotiate Expectations about participation -Rearrange the room -Create a platform for openness and doubt  -Ask "what do we want to create together?" -Create a new conversation -Choose commitment and accountability -Focus on gifts (value each participant brought to the proceedings. *The way we contact and engage people around our expertise is an applied art and takes a hundreds forms. ¿te gustó el libro? Sí  ¿todo? no ¿aprendiste nuevas cosas? ¡claro!  ¿te sirve para tu trabajo actua
Chapter 15: Managing the meetincg for action  When you participate in the discussion of what to do, there are some key tasks to concentrate on: 1. Keep the discussion centered on things that are under the client's control 2. Keep raising the parts of the situation re recommendations that you think are essential to addressing the immediate and the longer-term problem or possibility. 3. Keep balance in the discussion by surfacing the viewpoints of everyone in the room. 4. Support the right of the responsible manager to make the choice with minimal coercion from others, including the consultant. Los puntos anteriores realzan la parte central del consultor... el está para ayudar a la organización en el cambio, no va a mandar el cambio por lo tanto las reuniones deben de enfocarse en el cliente.  Me gusta mucho el punto 3; entre más aportaciones del grupo, más ideas para comprender la situación y más ideas para el cómo de la solución. Claro que también he tenido experien